Check-in/Check-out

What is the check-in time?

Check-in is from 15:00 to 23:00.

[Late check-in]
Late check-in is available from 23:00 to 24:00 only for those who contact us in advance. (Additional fee: 1,000 yen, cashless payment only)

【Things necessary】
・Reservation confirmation email with reservation name and reservation number
・Customers with foreign nationality and no address in Japan: Passport

[Check-in method]
Available at the front desk.

Is early check-in available?

I’m sorry.
Check-in starts at 3pm.

Can I store my luggage before check-in or after check-out?

Free luggage storage is available on check-in and check-out days. On other dates, a luggage storage fee of 200 yen per day will be charged.
Please inquire at the front desk if you wish to have your luggage checked in. (The front desk is open from 8:00 to 23:00.)
*Please note that we may decline your request depending on the amount of luggage you have.
Thank you for your understanding.

Can I change my planned check-in time?

If you wish to change your check-in time between 15:00 and 23:00, there is no need to notify us of the change.
Please come at a time that is convenient for you.
However, if you wish to check in later than 11pm, please be sure to contact us in advance.

What is the check-out time?

Check-out is until 10:00.
Late check-outs are not accepted. Check-out between 10:00 and 11:00 will be charged JPY 1,000, and check-out after 11:00 will be charged 1 night’s accommodation fee. (Please note that this is not an extended stay.)

[Checkout method]
・Check-out after 8:00: Please return your room card and room key to the front desk staff.
・Check-out before 8:00: Please return your room card and room key to the room key return box located at the front desk. The main entrance is locked, so please exit through the back door.

Can I extend my stay or the check-out time?

Late check-outs are not accepted.
Check-out between 10:00 and 11:00 will be charged JPY 1,000, and check-out after 11:00 will be charged 1 night’s accommodation fee.
(Please note that this is not an extended stay.)

Guest room

What types of rooms are available?

We offer a variety of room types to suit your needs.
You can check the room details here.

What amenities are provided in the rooms?

【Facility】
・Single room, double room
Linen, individual air conditioning, heating, carpeting, electrical outlets in each room
・Large double room, twin room
Linen, individual air conditioning and heating in each room, carpet, desk, electrical outlets
・Dormitory room
Linen, air conditioner, safety box, luggage compartment, heating, carpet, air purifier, electrical outlet near the bed, clothes rack, luggage compartment

Is there WiFi in the rooms?

Free Wi-Fi is available throughout the building.

What kind of beds are in the rooms?

Bed sizes vary by room type.
Single bed: 90×130cm
Double bed: 131×150cm

The number of beds for each room type is as follows.
Single room: single bed x 1
Twin room: single bed x 2
Double room: double bed x 1
Large double room: double bed x 1

Is there a toilet in the rooms?

There is no shower or bathtub in the room.
Shared shower rooms, available 24 hours a day, are located on the 3rd, 4th, and 5th floors. There is a changing room and washroom, and shampoo, conditioner, and body soap are available for free.
*The bathroom on the third floor is for women only.

Do the rooms have a shower and bathtub?

There is no hair dryer in the room. There are shared bathrooms on each floor.

Is there a hairdryer in the rooms?

There is a safety deposit box in the dormitory room.
If you are staying in a dormitory, please use the lockers provided in your room to store your cash and other valuables.

Is there a safe in the rooms?

If you are staying in a dormitory, there are two types of luggage storage.
① Valuables case for storing small items such as passports (lockable)
② Luggage container that can hold a small backpack (cannot be locked)

What is the maximum number of guests allowed per room?

Double room: 1-2 people
Single room: 1 person
Dormitory room, mixed gender, bunk bed: 1 person
Dormitory room for women Bunk bed: 1 person
Large double room: 1-2 people
Twin room: 1-2 people

Is there a microwave?

A microwave is available in the kitchen.

Is there a refrigerator? Are there drinks inside?

The refrigerator is in the kitchen.
There is no refrigerator in the room.

Amenity services

What amenities are provided?

【free】
Shampoo/conditioner/body soap/hair dryer/cotton/cotton swabs (available in the shared bathroom on each floor)
Earplugs (available in all rooms)

[Paid]
Towel : 300 yen (One set free for private room guests)
Toothbrush : 100 yen (One set free for private room guests)
Slippers: 100 yen
*Payment is only accepted by cashless payment.

・Rental items (free)
Hair iron (curl/straight)
Iron (handy type steam iron)
Charger (iPhone, Android, TYPE-C)

What items are available for rent?

[Free rental items]
Hair iron (curl/straight)
Iron (handy type steam iron)
Charger (iPhone, Android, TYPE-C)

[Rental camera]
FOCUS KURAMAE offers camera rentals exclusively for hotel guests.
Of course, you can take out the rented camera.
PENTAX, SIGMA, Canon, OLYMPUS, etc.
*We require a deposit of 5,000 yen.
(We may not be able to accommodate your request for a camera if it is out of order or out on loan.)

Is there coffee or tea (black tea, green tea, etc.)?

There is a shared kitchen and lounge on the 1st floor that are available 24 hours a day.
You may also bring food and drinks into the lounge.
There is also a parfait and bar. Enjoy delicious food and drinks.

Are meals included?

I’m sorry. Meals are not included.

Are there pajamas or yukata provided?

We do not provide clothes for indoor use. Please bring your own comfortable clothes.

What is available in the kitchen (cooking utensils, dishes, seasonings, etc.)?

There is a shared kitchen.
· microwave oven
· Electric kettle
· IH cooking heater
· toaster
· Tableware
· refrigerator
[Cooking utensils] Frying pan/pan set
[Seasoning] Soy sauce/sugar/salt/oil

Is there laundry available?

Washing machines and dryers (coin laundry) are located on the 4th and 5th floors.
Drying only: 100 yen
Small amount of washing and drying: 400 yen
Washing and drying: 500 yen
*Washing only is not possible

Detergent is sold at the front desk for 50 yen.
*Currency exchange is possible at the front desk.

Can I send my luggage to the hotel in advance?

Only customers who have contacted the facility in advance can send their luggage.
Please also include your name and check-in date.
Please pay in advance.
*Cash on delivery cannot be accepted.
We are unable to ship packages from the facility. (It is possible to collect your luggage.)

Can I request a package delivery?

I’m sorry. We do not provide luggage delivery service.
There is “Yamato Transport” about 8 minutes from the hostel.

Reservation/Payment

How can I confirm my reservation?

If you made a reservation from the official website, you can check it from the login screen.
If you made a reservation through another travel agency or internet site, please contact the reservation agency.

Can I change or cancel my reservation?

Procedures for changing or canceling reservation details vary depending on the plan.
Cancellations made after a reservation is completed may incur a cancellation fee.

What should I do if I don’t receive the reservation confirmation email?

We apologize for the inconvenience, but please contact us through the reservation site, email or phone number below.
MAIL: focus@playandco.jp
TEL: 03-5829-9980 (automatic response)

Where can I check availability and room rates?

You can check room availability and room rates here.

What payment methods are available?

Cashless payment only.
[Available payment methods]
Various credit cards/transportation electronic money/iD/PayPay/auPAY/QUICPay/Alipay+/WeChat Pay/UnionPay

Can I get a receipt?

In the case of advance payment, the ticket can be issued on the website where the customer made the reservation.
If paying locally, a receipt will be issued at the front desk.
If you are interested, please let the staff know.

Are there discounts for extended stays?

There are monthly plans and weekly plans.
Please check here for details.

Access/location

How do I get there?

The nearest station is a 3-minute walk from Exit A4 of Kuramae Station on the Toei Asakusa Line, or a 4-minute walk from Exit A5 of Kuramae Station on the Toei Oedo Line.

[Directions from the airport]
From Haneda Airport: 42 minutes
Keikyu Airport Line (no transfer required) → Kuramae Station

From Narita Airport: 1 hour 20 minutes
(Keisei Main Line) → Keisei Takasago Station → (Keisei Oshiage Line) → Kuramae Station

Are there any convenience stores or supermarkets nearby?

There is a 24-hour Family Mart about a 3-minute walk from the hostel.
In addition, there is a 24-hour “Super Yamazaki Misuji Store” about a 5-minute walk from the hostel.

Are there any recommended restaurants nearby?

Menya Yochi, a ramen restaurant that uses duck meat, is highly recommended by our staff and is visited by many guests.

General facilities

What is the concept of the hotel?

Kuramae is called the Brooklyn of Tokyo, and it still retains a strong downtown atmosphere.
In this area where good old small factories still remain, FOCUS KURAMAE was once a camera parts factory.
This hostel has features unique to its photography concept, including a full-fledged camera rental service for guests.

Where can I make inquiries?

If you have any questions or inquiries before or during your stay, please contact us below.
MAIL: focus@playandco.jp
TEL: 03-5829-9980 (automatic response)

Can I request room cleaning for extended stays?

Cleaning requests are accepted once every 4 days.
If you wish to do so, please contact the front desk staff by 11:00 pm the day before.

Is there a curfew?

The closing time is 23:00.
You are free to go out after the museum closes, but the main entrance will be completely closed at 24:00.
After 23:00, guests who have checked in can enter and exit from the back door.

Is there a sauna?

We have SAUNA&co, a members-only lifestyle sauna where you can work, eat, socialize, and stay in one building.
Guests staying at the hotel can receive information at member prices.

Please check here for more details.

Are there any smoking areas?

The entire building is non-smoking.
There is a smoking area on the rooftop, but if you smoke, please be considerate of those around you so as not to disturb other guests.

If smoking is found in the room, an additional charge of 20,000 yen will be charged.
*This also applies if you dispose of butts in your room.

What should I do if I can’t figure out how to open the door?

[How to open the back door of the dormitory]
In order to strengthen security, our facility has installed number locks on the doors of the rooms.

・Outside of the door
1. Enter the PIN written on the Room Door/Back door of your room card.
2. Twist the dial and open the door

Are children allowed to stay?

Dormitory: Not available (under 16 years old not allowed)
Private room: 0-2 years old cannot stay, regular price for 3 years old and above
If only guests under the age of 18 are staying, they may stay after submitting a consent form for minors.
Consent forms for all minors must be submitted at the time of check-in.

Can minors stay without an adult?

Dormitory: Not available (under 16 years old not allowed)
Private room: 0-2 years old cannot stay, regular price for 3 years old and above
If only guests under the age of 18 are staying, they may stay after submitting a consent form for minors.

What should I do if I forget something?

Unless otherwise specified, lost items will be kept for 14 days from the date they are received (or found) and will be discarded if we do not hear from you.

Is there a bicycle parking area?

There is no parking lot at this facility.
Please use paid parking lots nearby.

Is there parking available and what are the parking fees?

This facility does not have a bicycle parking lot.